Ep. 69 | How to Set-up a Testing Program
We're digital anthropologists so our job is to discern what people are trying to do. Testing is one way to sort that out.
Loren Hadley
Ep. 59 | Managing Up with Michelle Rovner
I don't want to just complete a task. I want to contribute.
Michelle Rovner
Ep. 49 | New Retailers’ Customer Analytics Strategies
Deep, comprehensive customer knowledge should be your #1 priority.
Allison Hartsoe
Ep. 48 | Old vs New Retail with Ed Kleban
What we run through the pipes and tubes matters.
Ed Kleban
Ep. 46 | Measuring Offline Customer Experiences
Loyalty programs are not making it into the offline experience nearly enough.
Gary Angel
